EZ Payment Plan
Terms and Conditions
This is a full statement of your rights and the creditor’s responsibilities under the Federal Fair Credit Billing Act.
All current balances must be paid in full at the time of enrollment. Customers may view their accounts at any time at their customer portal (myfuelinfo.com/vaughan) by accessing the ‘My Account’ button on the Vaughan HVAC website.
Payments can be made in the Customer portal, by phone or by automatic withdrawal by: eChecks (U.S. checking account) or credit/debit card (Visa, MasterCard or Discover card).
Checks must be mailed to the following address:
Vaughan Heating and Air Conditioning
212 Barrett Ave
Magnolia, NJ 08049
Applications will be processed according to the enrollment period in which they are received. We reserve the right to assign a plan if an application is received outside the enrollment period for the plan indicated.
Vaughan Heating and Air Conditioning (Vaughan HVAC) reserves the right to calculate the customer’s EZ payment amount based on account balances at the time of enrollment.
It is the participant’s responsibility to monitor their accounts and EZ Payment amounts. Late or low EZ payments are subject to automatic Delivery/Service Hold. Customers may review their EZ payment plans 24 hours a day through vaughanhvac.com.
All correspondence, including confirmations of enrollment and payment reminders, are sent to the billing and/or email address.
Payments are due on the last day of each month. A late or low payment or low payment will result in automatic delivery/service hold until the account is made current.
Accounts missing two or more payments will be canceled from the ez payment plan and full payment becomes due immediately.
Any additional account balance remaining after the final payment due date becomes due immediately.
All delinquent balances (including balances due outside of the EZ payment plan) are subject to a monthly 1.5% finance charge and financial restriction.
LATE CHARGE COMPUTATION
A late payment FINANCE CHARGE of 1.5% per month will be added on any balance 30-days or more past due on any service related non-contract invoices. (ANNUAL PERCENTAGE is 18%). The late charge is computed and accumulated daily based on the monthly rate divided by 30 days. The current late charge is not applied to previous late charges and is not charged on items in dispute. Finance charges accrued on the account are the responsibility of the account holder.
CHANGE IN ACCOUNT STATUS
Should you wish to change the delivery status of your account (or on any matter including service, delivery, installation, billing or payment option) please provide the office with 30 days written/verbal notice and complete a Delivery Status Change Form before returning to our office within 72 hours.
If your account is placed on delivery hold for lack of payment, please note that any service calls (such as prime and start services or repairs necessary as the result of running out of oil) will be chargeable to your account. Once payment has been received, please allow up to 48 hours for your delivery to be released.
Vaughan HVAC customer accounts are not eligible for interest accrual.
By submitting a credit application you are agreeing to the above Terms and Conditions.